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Author Topic: Laptop rebuilds?  (Read 4857 times)

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Offline deeboorman

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Laptop rebuilds?
« on: November 10, 2020, 11:00:02 AM »
Is anyone else having an issue with Client Builds on the HP ProBook's?
Every time I send a rebuild it gets as far as the Symantec Automation screen and goes no further.
It's very frustrating that it wastes 2 days then having to log a call for an engineer to call out.


Thanks
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Offline Paul

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Re: Laptop rebuilds?
« Reply #1 on: November 10, 2020, 02:07:31 PM »
sometimes a reboot helps at that stage.
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Offline dfinney

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Re: Laptop rebuilds?
« Reply #2 on: November 10, 2020, 03:09:25 PM »
Happens here all the time, we just log a call and c2k clear the queue and send a new build through.

C2k told us it was probably software glitch and should be fixed when our servers get upgraded.
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