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Author Topic: Pesky Print Queue  (Read 8466 times)

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Offline frankie2992

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Pesky Print Queue
« on: October 16, 2012, 10:23:50 AM »
I have two documents sitting on a networked Canon CNi865. Whatever I try they won't clear for me. Any advice. I know printers aren't supported but would they clear a queue from their end? Cheers.
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Offline Aaron

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Re: Pesky Print Queue
« Reply #1 on: October 16, 2012, 10:26:43 AM »
hvae you tried switching the printer off and clearing the queue or disconnect the network card and add the printer locally to machine/laptop and clearing the queue?
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Offline frankie2992

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Re: Pesky Print Queue
« Reply #2 on: October 16, 2012, 10:30:06 AM »
Yes Aaron, I tried clearing it with the printer off, unplugging it, attempted a reset. haven't added it locally yet, i can try that if you think it might work.
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Offline Aaron

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Re: Pesky Print Queue
« Reply #3 on: October 16, 2012, 01:59:07 PM »
Im not sure if it will but possibly worth a try if the queue is actually stuck on the printer if not its on the print server in which case it has to be cleared from there.

It was just a thought
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Offline Aaron

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Re: Pesky Print Queue
« Reply #4 on: October 16, 2012, 02:07:03 PM »
if you can get the print services restart sometimes i have found the documents either print or they are removed
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