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Author Topic: Network performance  (Read 12993 times)

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Offline zyber

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Network performance
« on: September 07, 2020, 12:09:47 PM »
Anyone else noticed that the network is quite poor these days? The installation of the new switches seems to have had no real benefit as far as the network is concerned.

zyber
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Offline LOUD

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Re: Network performance
« Reply #1 on: September 07, 2020, 02:02:51 PM »
I had got reports of internet speed related issues last week. 


Nothing consistent that I could report on.
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Offline Statach

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Re: Network performance
« Reply #2 on: September 17, 2020, 01:01:28 PM »
Our internet has been terrible since start of term, i have sent a couple of detailed reports abou it. 

Internal network is fine its anything internet thats bad
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Offline Gerard

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Re: Network performance
« Reply #3 on: September 18, 2020, 10:45:57 AM »
we are due a broadband upgrade soon hopefully that solves things. it has been dire since we started back too but it could just be all the schools now using online learning tools more now that its taxing the bandwidth
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Offline dfinney

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Re: Network performance
« Reply #4 on: September 18, 2020, 11:24:26 AM »
Our c2k and legacy are both being hammered at the minute.

We are averaging about 2-3TB's a week on our 100/100 legacy fibre line, we just put an order in for a 1GB line.

It should be installed October/November.
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Offline waylander

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Re: Network performance
« Reply #5 on: September 18, 2020, 12:47:51 PM »
Internally everything seems to be working fine, problems occurring with external access.
 Logged a call with help-desk. Initially guy looked and said we were only using half our bandwidth and there shouldn't be a problem until i got him to remote onto my workstation.
 Once he saw that basic web-pages take 30+ seconds to load call is getting escalated.
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Offline cully4299

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Re: Network performance
« Reply #6 on: September 18, 2020, 12:48:10 PM »
Been dreadful this week

Awaiting the new BT gigabit . Equipment installed about 2 weeks ago and then nothing.

Internet struggled to load service manager a few mins ago
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Offline cully4299

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Re: Network performance
« Reply #7 on: September 18, 2020, 12:49:39 PM »
Quote from: waylander on September 18, 2020, 12:47:51 PM
Internally everything seems to be working fine, problems occurring with external access.
 Logged a call with help-desk. Initially guy looked and said we were only using half our bandwidth and there shouldn't be a problem until i got him to remote onto my workstation.
 Once he saw that basic web-pages take 30+ seconds to load call is getting escalated.

Share some bandwidth with us ? 👀 We're still on 10meg still until the upgrade kicks in
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Offline waylander

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Re: Network performance
« Reply #8 on: September 18, 2020, 12:57:44 PM »
Quote from: cully4299 on September 18, 2020, 12:49:39 PM
Share some bandwidth with us ? 👀 We're still on 10meg still until the upgrade kicks in

 You can have it, but at the minute I'm getting a better connection over 4G
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Offline zyber

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Re: Network performance
« Reply #9 on: September 18, 2020, 02:03:54 PM »
Like watching paint dry here

zyber
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Offline Statach

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Re: Network performance
« Reply #10 on: September 21, 2020, 11:19:13 AM »
Funy thing is that upload speeds will max out when this is happening so it seems like traffic shaping being done by capita. So either the main proxy server sucks or they just dont have enough bandwidth across the c2k network for data in 2020.

My last speed test was 570kbs download and 85 Mbps upload, quite the difference.

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Offline LOUD

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Re: Network performance
« Reply #11 on: September 21, 2020, 11:23:36 AM »
we had issues this morning with internet again. 


couldn't even get collaborate to open a rooms.  kept timing out.  Few classes out on isolation at the moment.


4 cases here last week all outside involvement (Sports, work and House Parties)
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Offline zyber

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Re: Network performance
« Reply #12 on: September 21, 2020, 12:14:34 PM »
anybody get a reply or answer about this from Capita?
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Offline Renegade

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Re: Network performance
« Reply #13 on: September 21, 2020, 12:19:17 PM »
I have 10 open calls with Carpita.   All performance related.  Internet and network have been useless the past couple of weeks.

Get Huawei switches they said...
The network will be faster they said...    :-\

Just get the standard "All schools are affected" response.  Nothing to say when things will be back to normal.
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Offline Statach

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Re: Network performance
« Reply #14 on: September 21, 2020, 12:22:10 PM »
Out of interest what DENI code are you all on? Were on 3

I assume this is affecting all DENI codes

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