Their list for Transformation says that it gets a 32bit build, which I find rather odd since it's a 64bit machine. A simple Google of the processor will give the spec, and even the Dell website had it shipping with 64bit Windows if you bought from them. The decision to handicap the workstation for a Capita build is ridiculous.
We were also told that they're no longer supported before we discovered the capability. I'm not sure that they will backtrack to remove them from Option1 but if they were incorrectly catagorised at the time of Transformation then they should come out and rebuild with the proper 64bit OS.
It was rebuilt by one of the engineers. Didn't get a name sorry.
At the moment we've contacted both Capita and C2K to get a resolution, but we're yet to hear back from either.