« previous next »
Pages: [1]   Go Down

Author Topic: Boinx iStopMotion for Mac  (Read 6790 times)

0 Members and 1 Guest are viewing this topic.

Offline chrismcfet

  • Newbie
  • *
  • Posts: 17
  • Gender: Male
  • Speciality: Moving Image Arts
Boinx iStopMotion for Mac
« on: June 26, 2015, 01:30:49 PM »
Hi all, has anyone on here had issues with registering iStopMotion via the C2K network? I've attempted to register the software via an administrator account and standard user accounts with OpenGuest, GuestTrusted or Legacy network. NONE of them seem to access Boinx authentication server. Initially the licence is approved but as soon as I close the software and re-open it's trying to authenticate. At one stage an iMac sat for over 7 hours on the 'loading product data' screen. I've been in touch with the software developers who have suggested various fixes, none of which work. They've also requested I un-sandbox the licence and move to a systemwide location, which I have done. They're telling me it must be a network issue and - from conversation with C2K staff yesterday - I now tend to agree with them. As a result we have a suite of Macs with iStopMotion installed but can't be used. Do any other schools use this software for animating in Moving Image Arts? If so, how did you get round it? I'm planning to take one of the Macs home this weekend to test on my own network but would love some tips if you have 'em!

Thanks in advance! Chris
Logged

Offline Telone

  • Board Veteran
  • *****
  • Posts: 1890
  • Gender: Male
Re: Boinx iStopMotion for Mac
« Reply #1 on: September 04, 2015, 08:54:32 AM »
You are not going to like this but it seems that the only way to get around problems like this and authentication is to have your own broadband network provided by BT for example. At about ?40 per month its not that expensive and it gets rid of all the silly problems that Capita place in your way  ::)
Logged
Did You Hear about the Dyslexic Devil Worshiper

He Sold his Soul to Santa

Rebooting is a wonder drug - it fixes almost everything.

99.9% of Politicians Give the Rest a Bad Name

Offline Aaron

  • Technicians
  • Board Veteran
  • *****
  • Posts: 1369
  • Gender: Male
    • Willis & Co
Re: Boinx iStopMotion for Mac
« Reply #2 on: September 04, 2015, 11:46:48 AM »
can c2k not add the server address for istopmotion into a authentication bypass site? just a thought?

i don't know if they have this feature or not but if allot of schools are using this software and its the same server address they authenticate the license with then you would think they should add this site to a whitelist
Logged
Pages: [1]   Go Up
« previous next »