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Author Topic: Network performance  (Read 12961 times)

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Offline Renegade

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Re: Network performance
« Reply #15 on: September 21, 2020, 12:23:11 PM »
3 here too.
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Offline Statach

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Re: Network performance
« Reply #16 on: September 21, 2020, 12:26:07 PM »
If you use fast.com Netflix speed test and then click more info at the bpttom of the page do you get much faster uploads than download?
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Offline waylander

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Re: Network performance
« Reply #17 on: September 21, 2020, 12:41:50 PM »
Quote from: Statach on September 21, 2020, 12:26:07 PM
If you use fast.com Netflix speed test and then click more info at the bpttom of the page do you get much faster uploads than download?
Not much difference between the two... 79Mbps download, 72Mbps upload
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Offline cully4299

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Re: Network performance
« Reply #18 on: September 21, 2020, 01:19:06 PM »
Quote from: Statach on September 21, 2020, 11:19:13 AM
Funy thing is that upload speeds will max out when this is happening so it seems like traffic shaping being done by capita. So either the main proxy server sucks or they just dont have enough bandwidth across the c2k network for data in 2020.

My last speed test was 570kbs download and 85 Mbps upload, quite the difference.

Yeah our upload is 2/3x speed of download.  Identity manager took about 45 seconds before it loaded the search icon this morning 🤪
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Offline zyber

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Re: Network performance
« Reply #19 on: September 21, 2020, 08:48:27 PM »
On Deni  code 3 here as well
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Offline LOUD

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Re: Network performance
« Reply #20 on: September 22, 2020, 08:34:27 AM »
5 here and same issue
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Offline zyber

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Re: Network performance
« Reply #21 on: September 23, 2020, 10:58:09 AM »
Capita saying no issues at their end and everything looks fine. They now want to reset profiles at the server end to see if this fixed the slow network issues
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Offline Belfast_Tech

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Re: Network performance
« Reply #22 on: September 23, 2020, 11:38:58 AM »
Haha - the typical buy more time response.
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Offline Bluesky

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Re: Network performance
« Reply #23 on: September 23, 2020, 12:47:17 PM »
just logging a call about poor network
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Offline cully4299

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Re: Network performance
« Reply #24 on: September 23, 2020, 04:36:42 PM »
Quote from: zyber on September 23, 2020, 10:58:09 AM
Capita saying no issues at their end and everything looks fine. They now want to reset profiles at the server end to see if this fixed the slow network issues

I got a call back after I logged a call to say yes there is a issue with the network
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Offline newbie123

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Re: Network performance
« Reply #25 on: September 24, 2020, 02:14:42 PM »
Quote from: cully4299 on September 23, 2020, 04:36:42 PM
Quote from: zyber on September 23, 2020, 10:58:09 AM
Capita saying no issues at their end and everything looks fine. They now want to reset profiles at the server end to see if this fixed the slow network issues

I got a call back after I logged a call to say yes there is a issue with the network

Got an email back also saying "Due to further investigation it is now clear this is part of a much bigger wider issue"
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Offline zyber

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Re: Network performance
« Reply #26 on: September 24, 2020, 05:16:50 PM »
Got the same email here as well.
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Offline Belfast_Tech

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Re: Network performance
« Reply #27 on: September 24, 2020, 07:44:39 PM »
https://metro.co.uk/2020/09/22/pensioner-wiped-out-villages-broadband-for-18-months-by-turning-on-old-tv-13307149/


Maybe someone in Capita has plugged in an old Lot3 machine with the same consequence lol
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Offline Statach

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Re: Network performance
« Reply #28 on: September 25, 2020, 12:18:12 PM »
My ticket has been closed and marked as solved, checks download speed...510Kbps

GG
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Offline zyber

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Re: Network performance
« Reply #29 on: September 25, 2020, 01:54:02 PM »
they said that all tickets would be closed and merged into a new ticket which 3rd level and Comms were now going to be involved as a priority

my download speed  now 64mb and   85mb upload
« Last Edit: September 25, 2020, 02:25:13 PM by zyber »
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