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Author Topic: Compaq e500 laptop  (Read 7482 times)

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Offline Paul

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Compaq e500 laptop
« on: January 26, 2006, 10:51:32 AM »
anyone know what modem is in these as standard>>>???
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Offline bahhumbug

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Compaq e500 laptop
« Reply #1 on: January 26, 2006, 11:19:49 AM »
IIRC it's a Lucent Win modem.
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Offline casper

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« Reply #2 on: January 26, 2006, 11:37:03 AM »
Do you have many of them left? We still use around 15 of them. Sooner they go the better. Thankfully we're replacing them as they fail.
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Offline Paul

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Compaq e500 laptop
« Reply #3 on: January 26, 2006, 11:42:25 AM »
about 10 in my room here, with faulty cdroms, harddrives, im trying to get round them , but its very time consuming.



stick them on ebay!!
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Offline Angela

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Compaq e500 laptop
« Reply #4 on: January 30, 2006, 11:57:45 AM »
We have about 16 left but their not being replaced yet main problems can't log on, some get logged on but cant get logged off, others can't turn them off have to take the battery out and some aren't charging :x  Sooner they die a death the better.  Ours aren't managed now are any of yours?  



For those of you who come under the SELB umbrella the lads up at the boards audio and visual maintenance will take any being scrapped for parts.
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Offline Gerard

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« Reply #5 on: February 01, 2006, 10:23:56 AM »
we also have around the 15 mark... i actually like them use one here in the office for transfering data from pen drives to the legacy network . work to word documents



we have a shortage of laptops for teacher allocation so when they fail i try to replce whatever failed with another scrap one laying here.. so far this year i have only had to change a screen and battery
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Offline Stephen

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Compaq e500 laptop
« Reply #6 on: February 03, 2006, 08:47:12 PM »
I have managed to keep most of mine working by using broken ones for spares.



However it is not widely know that although there is no hardware support (i.e. you have to pay for it) there still is software support for the laptops.



I only found this out when I directly phoned one of the Northgate engineers (the guy the help desk usually pass the queries onto) and asked him about a laptop on the sly I was having problems with. He told me as it was a software fault that is still supported and to put the call through the help desk. As soon as I meantioned laptop to the help desk they said we dont support them you have to phone Northgate :cry: , I replied that I was reporting a software not a hardware fault :P  and as if by magic all arguement stopped and an engineer arrived out to fix the problem free of charge. :D
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Offline Ray

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« Reply #7 on: February 03, 2006, 08:52:42 PM »
Good to know Stephen!

Yea sometimes the helpdesk keeps trying to fob you off!
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Offline Stephen

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Compaq e500 laptop
« Reply #8 on: February 07, 2006, 10:52:07 AM »
An update on phoning in laptop problems. The help desk now ask you to phone Nortgate Service Desk directly to log the call (02890857777). They will log the call but warn you that the call maybe chargeable if it is more than a software fault. I just found this out while logging a problem to do with the rubbish syncronise program. Obviously they have just changed the procedure so that if the problem turns out to be hardware they can charge you.
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One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings. The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and for the soul of the child.
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