Author Topic: "Helpdesk" calls getting ridiculously slow?  (Read 4329 times)

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Offline deeboorman

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"Helpdesk" calls getting ridiculously slow?
« on: September 23, 2022, 11:20:52 AM »
Is anyone else finding the response to calls logged getting slower and slower? I sent a request for a printer to be added over a week ago and still waiting.
Also when you send a request askng for information only to get an email reply later on stating it has been fulfilled but I'm still waiting for an answer!
It's getting very frustrating because I'm the 1 getting it in the neck from teaching staff!!


Rant over  8)

Offline Statach

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Re: "Helpdesk" calls getting ridiculously slow?
« Reply #1 on: September 26, 2022, 09:10:22 AM »
Yep almost 2 weeks on a printer install. Slowest its ever been