C2k Help

General => General Discussion => Topic started by: zyber on January 26, 2018, 01:51:53 PM

Title: laptop batteries
Post by: zyber on January 26, 2018, 01:51:53 PM

anyone bought batteries for the Tablet style C2k laptops? Contacted the sales team but got no reply.

HP Pro x2 612 G1


zyber

Title: Re: laptop batteries
Post by: deeboorman on January 31, 2018, 12:56:15 PM

Are they not still under warranty?

Title: Re: laptop batteries
Post by: zyber on January 31, 2018, 01:20:30 PM

I was told by Capita that the batteries are consumables and are not covered. The managed service catalogue people couldn't be bothered to get me a price for replacements. I have ordered a battery to see about fitting them as the tablet battery is in the screen part of the computer. Capita looking ?75 to send Engineer out to fit it.


zyber

Title: Re: laptop batteries
Post by: Stephen on February 19, 2018, 01:39:35 PM

Goto youtube and search for hp pro x2 612 g1 battery

Should work

Title: Re: laptop batteries
Post by: zyber on February 19, 2018, 03:33:49 PM

got the battery and fitted it myself. fiddly enough

zyber

Title: Re: laptop batteries
Post by: xlr8r on March 27, 2018, 10:57:36 AM

...was just thinking after reading this....?

if Capita says we invalidate warranty by opening their managed devices and fiddling about inside them....

Then surely these tablets warranty is invalidated once you open it and install a battery ?

In which case, they should be covered "under warranty" under the "Managed" purchase agreement ...?