C2k Help

Program Sets => All Others => Topic started by: Gerard on February 21, 2006, 12:08:18 PM

Title: Blue screen
Post by: Gerard on February 21, 2006, 12:08:18 PM

im getting a blue screen on a legacy machine which we had put on to c2k.



normally the action is a simple rebuild but im not getting the menu ( local, managed, maintanence)



its just booting straight in to windows then restarting



any ideas before i log a call and get charged stupid money??





thanks

Title: Blue screen
Post by: casper on February 21, 2006, 12:33:21 PM

Can you not press 3 to go to the Maintainance screen? Then restore the backup image (if it's available).

Title: Blue screen
Post by: Ray on February 21, 2006, 06:05:06 PM

Use it as a door stop and get a mac instead ???? :wink:

Title: Blue screen
Post by: Stephen on February 22, 2006, 10:25:02 AM

You do need to go into maintenance mode as Casper said, hopefully C2k (northgate) gave you the maintenance mode password.

Title: Blue screen
Post by: Ray on February 22, 2006, 10:52:10 AM

It is not even flashing up the 123 menu?

What type of station is it?

Title: Blue screen
Post by: Stephen on February 23, 2006, 10:42:13 AM

Report it as a possible software error to the Northgate helpdesk (I posted their phone number somewhere on this site when I was talking about laptops). If it is a software problem northgate have to fix it for free, if it isnt you have to pay so you would need clearance from your HoD and/or headmaster before hand in case you have to stomp up the cash.

Title: Blue screen
Post by: Gerard on February 23, 2006, 11:27:26 AM

Quote from: "Ray"

Use it as a door stop and get a mac instead ???? :wink:

lol wouldnt be worthy of a door stop, needs put through a window



 8)



no it wont let me press 3 for maintenance. its going straight intop windows