C2k Help

Program Sets => All Others => Topic started by: Paul on June 07, 2006, 09:50:44 AM

Title: internet connection at home dropping
Post by: Paul on June 07, 2006, 09:50:44 AM

guys i a have an internet connection at home , dialup through surfanytime.net,



im running xp pro with sp2 installed and norton 2005 firewall, but im dropping connection intermittely, every few minutes





what could be wrong?????

Title: internet connection at home dropping
Post by: Gerard on June 07, 2006, 10:50:47 AM

*length of your extension cable?



*if you have bt 1471 on your line this could cause problems



*theres a tick box in the settings of your internet connection somewhere about droping the line if idle for so long... cant really remember where abouts been that long since i used dial up sorry



hope this helps

Title: internet connection at home dropping
Post by: Paul on June 07, 2006, 10:53:15 AM

im beside my line, i must check the 1471 thing.

Title: internet connection at home dropping
Post by: casper on June 07, 2006, 10:55:18 AM

You can also get problems if you have BTs answer phone service and you have messages.

Title: internet connection at home dropping
Post by: Paul on June 07, 2006, 10:56:59 AM

no answermachine or any bt stuff.  just drops every now and again :x



pure nonsense

Title: internet connection at home dropping
Post by: Gerard on June 07, 2006, 11:17:12 AM

could be the isp...

Title: internet connection at home dropping
Post by: Telone on June 07, 2006, 01:17:14 PM

Stop The Firewall and see if it still drops. If no difference call BT and ask them to check the line.



Similar thing happened to a friend of mine and it turned out to be a faulty line to his house.