Author Topic: Back Again - still sims connection failed for login user, reason: 0 on windows10  (Read 3683 times)

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Online dfinney

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i used the IP of am01. That seems to work for me.

I was getting error 0. i also had trouble installing the secure connect software, i left he laptop on over night and was greeted with 1hr's worth of windows updates.

Everything works a charm now. (touch wood)
"Education is a progressive discovery of our own ignorance."

Online dfinney

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You can find out the IP by running the secure application manager and clicking on the advanced tab, then click event log.

After a few minutes you will see a NETBIOS name lookup for am01 with its ip
"Education is a progressive discovery of our own ignorance."

Offline Marty

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FIXED!! Stephen. Thanks so much turning off ipv6 WORKED! Wish i knew this months ago. Can work from home now thanks. Thanks for the offers everyone very much appreciated.

 Issue Resolved : connection fIled for user reason: 0

Solution: Network & Network settings right click adapter & select properties & turn off ipv6 try to connect to sims again.

Online cully4299

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Also can confirm IPV6 solved issue

Setup 3 this morning no bother


Online LOUD

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had to use that fix as well.  One of the three laptops didnt work with the normal settings.

Online Belfast_Tech

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I can send the vpn fix to you.


I just had a MS Teams call there from a teacher having issues with SIMS from home using BT Broadband - even with smart setup now disabled.

Could you send me the VPN fix if possible please?

Thanks

Online dfinney

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Have you checked that there is a desktop shortcut created to pulsar.exe.

I had a teacher with reason 0 yesterday and that was the issue. I also had to use the IP address of AM01 in the connect.ini file
"Education is a progressive discovery of our own ignorance."

Online Belfast_Tech

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Have you checked that there is a desktop shortcut created to pulsar.exe.

I had a teacher with reason 0 yesterday and that was the issue. I also had to use the IP address of AM01 in the connect.ini file

This one is not getting any further after they click start beside the Windows Secure Application Manager - it just keeps trying to connect.

I've asked them to try using their mobile as a hotspot to rule out a BT issue

Offline zyber

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hi

send me your email address and i will share the folder with VPNfix inside and you can download it      gburns797@c2kni.net

zyber


Online Belfast_Tech

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Thanks - sent!

Offline Marty

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Is it normal that turning off ipv6 in adapter settings and every site then works except for myschool identidy manager etc

Offline Stephen

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Identity manager should still wotk.
One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings. The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and for the soul of the child.
Carl Jung

Online cully4299

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Today is one of those days.
Won't work on laptop yet install says installed

Laptop stuck on windows updates
🤦‍♂️