Author Topic: Sims @ home windows 10  (Read 650 times)

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Offline Marty

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Sims @ home windows 10
« on: October 02, 2019, 07:03:09 PM »
I cannot get sims at home to work at all on managed device

Cache profile on device
Unchecked proxy
Applied vb vpnfix
Run secure application manager from external services
Uninstalled and reinstalled sims
Edited connect.ini to support correct server info
Deleted connect.ini and manually pointed sims to destination
Removed all traces of redirect to s:/drive
Always get the login for user failed reason 0

C2k have been on this device since june at least once per week will no resolve still. Im starting to think they have no fix and are just giving me the same information over and over go home and test. Same issue back in and report back. Then back home to test again. Taking up so much of my time. Anyone any ideas ?

Online LOUD

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Re: Sims @ home windows 10
« Reply #1 on: October 03, 2019, 07:59:43 AM »
Marty


I was told that the current solution doesn't work on windows 10 and to go back and get one of the laptops rebuilt to window 7.
Capita where to look into a different product.


Did that and our SIMs manager is working away at home.


Offline Marty

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Re: Sims @ home windows 10
« Reply #2 on: October 03, 2019, 06:40:51 PM »
Yeah because once again i have went through a reinstall with c2k on the phone today and remap of the connect.ini. I think they might know rightly that there us no solution currently but get me to run through the same process daily. Its exhausting. Thanks anyways

Offline zyber

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Re: Sims @ home windows 10
« Reply #3 on: October 03, 2019, 08:54:56 PM »
Hi

Sims working fine for me at home on a c2k windows 10 laptop. I set it up tonight with no issues at all. The help sheet EN88 is partly correct and if you follow it to the end then Sims will not work.


zyber
« Last Edit: October 03, 2019, 09:34:38 PM by zyber »