Recent Posts

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General Discussion / Re: Proxy Window
« Last post by newbie123 on Yesterday at 09:27:51 AM »
All sorted.  It was an old work phone that was trying to connect to c2k wireless.

Thanks
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General Discussion / Re: Proxy Window
« Last post by Coxy on December 02, 2020, 09:36:18 AM »
i had this last week and the user thought they were signed out of all mobile devices when I looked at it further they were still signed in to office 365 on a personal ipad once they signed out of it that resolved the problem.
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General Discussion / Re: Proxy Window
« Last post by casper on December 01, 2020, 03:18:55 PM »
Sounds like the users account is becoming locked after they have signed in. Probably a phone or other mobile device that they have logged in to c2kwireless, with an old password. They need to 'Forget this network' on all their mobile devices.
If you contact the helpdesk they can confirm if it's a mobile (external) device or one of the c2k devices.
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General Discussion / Proxy Window
« Last post by newbie123 on December 01, 2020, 02:30:42 PM »
Help needed...  Proxy windows pops up a few times a day, its asks for username and password but never accepts the users details.

I have got the user to log out of everywhere they can think of and cleared profiles off each device.

User has just changed their password last week which I think is the issue.  Is there any way I can find out where the user is logged on? or is their a way to easily sort this?
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General Discussion / Re: Remove Internet explorer from School System
« Last post by LOUD on November 19, 2020, 01:39:10 PM »
It has started to be a pain in here as well. 


Most sites displaying please use updated browser.  Had heard that they are going to move to Edge soon.  Not sure how true it is and the source wouldn't be the most reliable for info.
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General Discussion / Re: Remove Internet explorer from School System
« Last post by Stephen on November 19, 2020, 11:26:37 AM »
Cant it is part of the build and they never said they had finished compatibility testing with any other browser including edge.
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General Discussion / Remove Internet explorer from School System
« Last post by lrafferty807 on November 19, 2020, 09:47:23 AM »
How can internet explorer be removed from the school system, to allow google chrome to be set as the default web browser?
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General Discussion / Re: GDPR Records
« Last post by Stephen on November 17, 2020, 10:26:06 AM »
GDPR - that used to be East Germany didnt it?
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General Discussion / Re: Printer Mapper Tool
« Last post by Coxy on November 17, 2020, 10:21:33 AM »
I've found this useful go to the cmd prompt and type in set devmgr_show_nonpresent_devices=1 press enter it will look like nothing is happening but has set up for the next part then type in devmgmt.msc  when the window pane comes up go to view scroll down to show hidden devices click on it then open print queues and delete all of the one note printers. Since I have used this I have had no issues with anyone not able to print PDF or Excel documents.
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General Discussion / Re: Printer Mapper Tool
« Last post by cully4299 on November 17, 2020, 09:23:20 AM »
Yeah for the PDF not printing issues they do the services.msc - printer spooler - restart then the printers show in adobe. Was logging ones about that 1/2 a day for a few weeks as PDFs weren't playing ball.
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