Author Topic: Schoolcloud parents meeting application  (Read 492 times)

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Offline zyber

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Schoolcloud parents meeting application
« on: November 12, 2020, 08:56:47 AM »
Anyone have this installed and using it. The installation is being blocked in the c2k system when trying to install. C2k are saying itís a third party app and will not help. I have not logged in to try the install as higher up decided to get it and now they want me involved

Zyber


Online Stephen

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Re: Schoolcloud parents meeting application
« Reply #1 on: November 12, 2020, 03:10:40 PM »
Just tell c2k to allow the site www.schoolcloud.co.uk and that should allow all sub domains maybe that will let it install.


Or install it on a school laptop at home. Possibly as an app build and then bring it to school - if that software works at home.
« Last Edit: November 12, 2020, 03:14:36 PM by Stephen »
One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings. The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and for the soul of the child.
Carl Jung

Offline zyber

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Re: Schoolcloud parents meeting application
« Reply #2 on: November 12, 2020, 10:09:59 PM »
Thanks for the reply. Logged in myself and had it installed in 2  minutes. The non IT people try and do it themselves and muck it up then the real IT person is called for.

zyber

Offline zyber

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Re: Schoolcloud parents meeting application
« Reply #3 on: February 23, 2021, 10:11:35 PM »
Still having issues with teachers connecting to parents. C2k now saying that is an unsupported third party system and that we have to submit a testing form for them to look into it. There is a charge of over £600 for them to do this. I thought lots of schools are using this or is it not being used on the c2k network but on another network e.g BT ?

zyber

Online LOUD

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Re: Schoolcloud parents meeting application
« Reply #4 on: February 24, 2021, 08:55:53 AM »
We use it and we have no issues in school with it.


We have done 3 parent teacher events.  First one was busy as it was new to staff and parents but the last 2 not much to be done.


Our setup is iPads on C2k Wireless.  What setup are you using.

Offline zyber

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Re: Schoolcloud parents meeting application
« Reply #5 on: February 24, 2021, 09:25:09 AM »
Hi, we are using desktops but Schoolcloud has now stopped working on them. We have tried c2k laptops on the wireless with some success but itís all very hit and miss. Our Teachers are awaiting new iPads arriving and maybe this is the solution. C2k are saying the Schoolcloud is unsupported and can pay the £690 for testing it. Thanks for the reply

zyber


Online LOUD

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Re: Schoolcloud parents meeting application
« Reply #6 on: February 24, 2021, 09:55:21 AM »
We only use the managed machines for setting up the meetings.


You are told in the instructions to use chrome browser.


However because the cabled connection and C2KManagedN is slightly different from the C2K wireless you may have to log a call to get all the url's unblocked.


With the iPads you must be on IOS14.3 and above.  There are issues with the lower IOS versions as well.  It's all well documented by school cloud.  As you said you have to get the IT people involved from the start.

Offline zyber

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Re: Schoolcloud parents meeting application
« Reply #7 on: February 24, 2021, 02:03:21 PM »
Hi Thanks for the reply, Looks like Ipad`s are the answer. A Teacher tried it yesterday with only him in school and it still did not work. It seems to be hit or miss which does not install confidence.

zyber


Online Stephen

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Re: Schoolcloud parents meeting application
« Reply #8 on: February 26, 2021, 08:01:38 AM »
Tell them it is not installing you dont want the app added to the system you just want it allowed over the internet with the relevant ports open. I do believe other schools are using it - if you could find out which schools are using it then you can use that as an arguement that they jut need to give it permission over the net.
One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings. The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and for the soul of the child.
Carl Jung